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Returns

Returns & Refunds

30-Day Return Policy

Red Bobber accepts eligible returns within 30 days of the date your order is delivered. If more than 30 days have passed since delivery, we cannot offer a refund or exchange.

To qualify for a return, merchandise must be unused, unworn (except when trying on for fit), unwashed, in its original condition, and in its original packaging. A receipt or proof of purchase is required.

All approved returns are subject to a 10% restocking fee. Customers are responsible for return shipping costs, and original shipping charges are non-refundable.

Non-Returnable Items

The following items are not eligible for refunds:

  • Sale and clearance items

  • Gift cards

  • Downloadable software products, if applicable

  • Items that have been worn, washed, damaged, stained, or altered after delivery

Refunds

Once your return is received and inspected, we will notify you by email whether your refund has been approved or declined.

Approved refunds are typically processed within 2–3 business days after approval and issued to the original payment method, less the applicable 10% restocking fee and any non-refundable shipping charges.

Your bank or credit card provider may require additional time to post the refund to your account.

Exchanges

Eligible merchandise may be exchanged for a different size, subject to availability.

Customers are responsible for applicable return shipping and the shipping cost of the replacement item. After receiving and inspecting the returned merchandise, Red Bobber will provide payment instructions for the replacement shipping charge. The replacement item will ship once that charge has been paid.

Gifts

If an item was purchased as a gift and shipped directly to the recipient, an approved return may be issued as store credit.

If the gift purchaser received the original order before giving it to the recipient, an approved refund will be issued to the original purchaser.

Return Shipping Address

Please mail approved returns to:

RED BOBBER – RETURNS
RBG Warehouse
1520 Big Shanty Dr NW, Suite 200
Kennesaw, GA 30144-3606

Customers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance when appropriate. Red Bobber cannot guarantee receipt of packages that are lost in transit.

Domestic Shipping & Tracking

Please allow 24–48 hours for initial order processing, excluding weekends and holidays.

Red Bobber ships domestic orders using available USPS services. Once your order ships, you will receive a shipping confirmation email with tracking information.

Most domestic shipments arrive approximately 2–5 business days after leaving our facility, although delivery times may vary.

Holiday shipping dates are not guaranteed. Red Bobber is not responsible for carrier delays caused by weather, service interruptions, or other circumstances outside our control.

If a package is returned because of an incorrect or incomplete shipping address supplied at checkout, the customer is responsible for any applicable reshipping charges.

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